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Your home is your greatest asset and you must trust the people you hire to do work for you! No one wants to waste time or money on door-to-door roofing contractors when home and family are on the line. Ask these four main questions to start the conversation and from these, you will better understand the company and its focus.
Are You Insured?
This is important for a few reasons. First of all, you want to be sure they have the proper credentials to do the work you are asking of them. Secondly, you want to know they care enough to follow proper procedures. Here are three specific items to inquire about:
- Licensed – They must be approved by the state’s board of licensing contractors
- Bonded – This means that a bonding company verifies this roofing contractor does business correctly and ethically.
- Insured – All contractors must be fully insured with workers’ compensation, general liability, and vehicle insurance policy.
A company you can trust will provide you with proof of each of these.
Are You Local?
Placing your trust in a roofing contractor is one key to a successful roofing project. Make sure the company has a local address and phone number. If complications arise, you will want to have them come quickly to assess the situation. Also, regular maintenance may be needed to keep your roof in tip-top condition. Some companies like to move from town to town after storm damage. They most likely don’t know of local laws, regulations, and permits that must be followed.
Do You Have Any References I Can Call?
Taking a few minutes to call old customers can ease any doubts you have about a roofing contractor. Typically, people will be honest with their experiences and share the good, the bad, and the ugly, if there are any. People love to talk about how the company did projects well, or what they did wrong.
Here is a list of questions to start the conversation.
- Did they show up on time?
- Did they clean up when the job was done?
- Were they friendly?
- Did they discuss all matters with you before beginning?
- Did they ask for your approval before they left?
- Did they demand money upfront?
- What are their billing procedures?
- Were you happy with their work?
Do You Offer a Warranty on Your Products?
Ask about the products you are considering and the warranties behind them. This could be a deciding factor in what type of roofing system you purchase. Warranties vary and can be anywhere from a couple of years, to the life of the roof. Ask the question and make sure you have the proper paperwork to file away.
How Long Have You Been in Business?
You want to work with a company that knows the ins and outs of roofing. While there may be some value to working with a new company and helping them to get in the “field”, the comfort and peace of mind come with an established business that has proven results. Your roof is one of the most important components of your home, don’t be fooled to work with an inexperienced company.
These are just five questions you can ask a potential roofing contractor when the time comes for roof replacement or roof repair.
Let’s break it down, and make the selection process simplified. Royal Roofing & Solar in Kansas City can successfully answer each of these questions with confidence. You will be delighted with our honest and complete answers, complete with respect and integrity. We are fully committed to your 100% satisfaction. We are locally owned and operated, striving to provide the finest quality roofing products, combined with personalized guidance and unmatched service.
You will be happy when you pair with Royal Roofing & Solar in Kansas City for your next roofing project. We look forward to meeting you!